MVEC general enquiry

Individuals who have previously received a first dose or a course of COVID-19 vaccine/s using a brand that is not recognised in Australia should be re-vaccinated with a full course using a brand that is recognised by the TGA.

The minimum interval between receiving the last dose of non-recognised vaccine and receiving the first dose of TGA recognised vaccine should be the same interval that is recommended between doses of the non-recognised vaccine course (commonly 3-6 weeks depending on the vaccine). A longer interval will be accepted if this is not possible. Once a TGA recognised COVID-19 vaccine course has been commenced, the recommended intervals between these doses should be adhered to.

For further information on COVID-19 vaccines recognised in Australia refer to COVID-19: TGA recognised vaccines.

Individuals who have previously received a TGA-recognised first dose of COVID-19 vaccine that is not available in Australia can complete their vaccine course with any COVID-19 vaccine brand available in Australia. This second dose can be administered 4-12 weeks following the first dose. A longer interval will be accepted if this is not possible.

A COVID-19 vaccine booster dose is then recommended for all age-eligible individuals ≥3 months following the completion of the primary course.

For further information in Australia refer to ATAGI clinical advice on the use of a different COVID-19 vaccine as the second dose.

The only two absolute contraindications to vaccination are anaphylaxis to a previous dose of the same vaccine or anaphylaxis to a component of the vaccineThere are also a small group of specific medical conditions for each COVID-19 vaccine brand, precluding some individuals from receiving that brand. These individuals can still receive vaccination with alternate vaccine platforms.

A medical exemption can only be approved by authorised practitioners.  SAEFVIC, MVEC and VicSIS Central are unable to provide medical exemptions. Following a VicSIS appointment with an immunisation specialist an exemption may be provided if deemed clinically appropriate. Due to significant waiting time for VicSIS appointments, referring clinicians may need to consider providing patients with a temporary exemption where clinically indicated whilst they wait for a VicSIS appointment.  

MVEC education portal support

Click on the forget password link on the login page and enter your email address. You will receive a confirmation email with a link to reset your password.

Specific training is required to permit any immunisation provider to handle or administer COVID-19 vaccines in Victoria. For more information on these requirements for both authorised immunisers and emergency workforce immunisers please refer to COVID-19 vaccination program workforce or email

Please check your junk/spam folders in your email. If you have not received an activation email, please submit a request for support.

Near the bottom right of the page, there are 'PREV' and 'NEXT' buttons.

They might not be showing if the screen size of your device is too small for the content.

You can resolve this two ways:

  1. At the top right there is a symbol with two arrows pointing diagonally away from each other. If you click on that, it will maximise your page by hiding the panel on the left. If you would like the progress panel on the left to appear again, simply click on that same symbol to minimise the content.
  2. The second option also changes the font size: you can adjust the page zoom on your browser. If you are using Chrome, press and hold "Ctrl" (Windows) or "Cmd⌘" (macOS) key and then press the "-" key.

To download and print a certificate click on your username in the upper right corner of the screen and navigate to 'Courses', then 'Certificates'.

Once you have completed a quiz click on "View questions". This will provide an overview of each question showing the correct and incorrect answers.

Some modules within our eLearning courses have a minimum time in which you should view the content. The "Mark complete" button will only become clickable once this time has elapsed.

If you have finished the course before this time has elapsed, please use this as an opportunity to review the module content.  The time remaining is visible under the "Mark complete" button.

Still need help? Submit a request here and a member of the MVEC support team will be in touch.