General support
How do I report an adverse event following immunisation (AEFI) to SAEFVIC?
AEFIs can be reported via the SAEFVIC website 24 hours a day, 7 days a week. To report an AEFI for yourself or a patient please visit SAEFVIC for reporting guidelines and instructions.
Alternatively, you can call SAEFVIC on 1300 882 924 (Option 1). Hours of operation are Monday - Friday 9.00am - 4.30pm.
Which symptoms should be reported following immunisation?
For information on which symptoms following immunisation should be reported refer to SAEFVIC.
Why haven’t I been contacted regarding my SAEFVIC report?
The SAEFVIC team will assess reports and provide clinical follow up when considered appropriate. Please note that not all reports to SAEFVIC will receive follow up.
At times SAEFVIC can experience increased demand on their services and this can result in delays in responses.
SAEFVIC is unable to contact the reporter/vaccine recipient if consent to contact has not been provided in the report.
I am experiencing symptoms following my vaccine and need some advice.
SAEFVIC is a reporting service and not an emergency contact. Hours of operation are Monday – Friday, 9am – 4.30pm.
Anyone who experiences symptoms of concern or a severe adverse event following immunisation (AEFI) should first seek medical attention from a health professional.
Who should report adverse events following immunisation (AEFIs)?
AEFIs can be reported by the parents/guardians or vaccinated individuals, immunisation provider or any health professional who reviews the individual following their AEFI. For more information on reporting an AEFI, refer to SAEFVIC.
Influenza vaccine is now mandated for health care workers, but I have had a reaction in previous years to an influenza vaccine. How do I get an exemption?
Notification of all adverse events following immunisation (AEFI) should be made through the usual reporting mechanisms in your state or territory. In Victoria, AEFI should be reported to SAEFVIC.
SAEFVIC does not provide medical exemptions for influenza vaccines. Vaccine exemptions can only be provided by an approved list of health care professionals to individuals who meet a limited set of criteria
You can find more information on exemptions here.